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1. What types
of Internet trading accounts can I open with Yardley? |
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2. How do I open
an account with Yardley? |
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3. I am an
existing client of Yardley. Do I need to open a new account
in order to trade via the Internet? |
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4. What
supporting documents do I need to provide when I open an account? |
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5. Are
there any charges for opening and maintaining an account with
Yardley? |
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6. What are your fees and charges? |
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1. What types of Internet
trading accounts can I open with Yardley? |
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You can open an INDIVIDUAL/JOINT cash account
or CORPORATE cash account with Yardley. |
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2. How do I open an account
with Yardley? |
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See "opening
procedures" under the section Account Opening. |
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3. I am an existing client
of Yardley. Do I need to open a new account in order to trade
via the Internet? |
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Yes. |
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4. What supporting documents
do I need to provide when I open an account? |
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See "account types"
under the section Account Opening. |
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5. Are there any charges for opening and maintaining
an account with Yardley? |
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Please refer to our "Fees
and Charges" under the section Account Opening. |
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6. What are your fees and charges? |
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Please refer to our "Fees
and Charges" under the section Account Opening. |
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ACCOUNT
MANAGEMENT |
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1. How do I
access my account for the first time? |
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2. How do
I change my password? |
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3. What should
I do if I forget my password? |
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4. What should
I do if my account is blocked? |
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5. What should
I do if I find any error in my account? |
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6. How can
I protect my account against unauthorized use? |
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1. How do I access my account
for the first time? |
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Once we have approved your application, you will
receive your "Login ID" and "Password" through
email. To access your account, simply go to our website at http://www.i-ysl.com.
Then click on the "login" button at the top right
corner or the "Internet Trading" button at the top
of the navigation menu. Read and accept the "Risk Disclosure
Statement". Enter your "Login ID" and "Password",
click "Enter" to log in. After you enter the Internet
Trading interface, remember to change the password we assigned
to you. Please see the following section to find out how to
change your password. You can also refer to our "Internet
Trading User Guide" for details. |
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2. How do I change my password? |
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For security reason, you are advised to change
your assigned password. To change your password is easy. Click
the "Change Password" button on the Internet Trading
interface. Follow the instructions to change your password.
Remember always keep your password confidential. |
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3. What should I do if I forget
my password? |
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If you forget your password, you can contact us
at 2810 8068. You can also find this number on the "login"
page. After verifying your identity, we will disable your existing
password and email a new password to you. |
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4. What should I do if my account is blocked? |
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If your account is being attempted to login with
a wrong password for 3 times, it will be blocked automatically.
You can contact us at 2810 8068 to reactivate your account.
After verifying your identity, we will disable your existing
password and email a new password to you. |
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5. What should I do if I find any error
in my account? |
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If the error is trade-related, please contact
us at once. We will check and resolve the issue immediately. |
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6. How can I protect my
account against unauthorized use? |
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To protect your account, you should
never disclose your account information, especially your "account
number", "login ID" and "password",
to anyone. Never write them down where others can have easy
access to it. You should not use a password that is obvious,
such as your birthday or your phone number. Change your password
after first login and every three months. Never access your
account from a computer that an unauthorized individual may
have access to. Never leave your logged on account idle.
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TRADING |
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1. What can
I trade via Internet? |
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2. What kind
of order types can I place? |
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3. When can
I place orders? |
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4. How long
will my orders stay valid? |
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5. How do I
place an order via Internet? |
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6. Can I change
or cancel my order? |
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7. How do
you process my order? |
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8. How can
I find out whether my order is executed? |
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9. What
is a partially executed order? |
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10. Will
my order be delayed? |
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11. Why will
my order be rejected? |
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12. Can I short
sell? |
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13. What should
I do if your Internet Trading service is down? |
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14. Will
I receive trade confirmations, contract notes and statements
of accounts? |
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1. What can I trade via Internet?
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You can trade stocks listed on the SEHK. |
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2. What kind of order types can I place? |
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You can place "limit"
orders. |
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Limit orders are orders that allow you to specify
the maximum price you are willing to pay for a buy order and
the minimum price you are willing to accept for a sell order.
However, you have to prepare your order may not be executed
since there is no guarantee that the specified price can be
reached. |
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3. When can I place orders? |
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You can place your orders during
the trading hours of the HKEX |
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Monday to Friday |
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4. How long will my order stay valid? |
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Your orders will be valid within the trading day
on which you placed them. The orders will be canceled automatically
if they are not filled before market close. |
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5. How do I place an order
via Internet? |
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Please refer to our Internet Trading
User Guide for details. |
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6. Can I change or cancel
my order? |
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You can change or cancel any order that is pending
for execution. Please note that we cannot guarantee your request
to amend or cancel an order can be realized. You should always
exercise caution before placing any order. |
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7. How do you process my
order? |
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First, your order will be validated by our Risk
Management System, which is monitored by our dealing director.
If your order conforms to your trading limit/account position,
the system will route your order automatically to AMS3, the
trading host of HKEx, through Open Gateway for execution. In
case your order exceeds your trading limit or is a short-selling
order, the system will reject to process it. Our dealing director
may manually intervene in the validation procedures under certain
circumstances, such as when over concentration in a particular
stock or unusual market volatility occurs.
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8. How can I find out whether my order is executed? |
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Once your order is executed, we will email a trade
confirmation to you. The latest order status will also be shown
on the Internet Trading Interface. You can refer to our Internet
Trading User Guide to learn more about how to check order status. |
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9. What is a partially
executed order? |
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A partially executed order is an order that only
part of it is filled. The order will remain in the market until
the rest of it is filled or the market is closed.
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10. Will my order be delayed? |
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We are committed to process your order without
delay and handle all orders fairly in the order of receipt.
However, new orders will be given priority over cancelled orders.
You should be aware that the speed of execution may be affected
by market volatility, trading volume and Internet traffic. |
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11. Why will my order be rejected? |
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Your order will be rejected if: |
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(i) you do not have sufficient funds in your account
to cover the consideration and related charges of your buy order;
or |
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(ii) you do not have sufficient stockswith us
for your sell order; or |
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(iii) the price that you specified for your buy/sell
order is too far away from the previous closing price. |
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12. Can I short sell? |
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No, you can not sell stocks that you do not own
on hand. |
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13. What should I do if your Internet Trading
service is down? |
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You can continue to place/change/cancel orders,
check order status and check account balance by calling us at
2810 8068. |
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14. Will I receive trade
confirmations, contract notes and statements of accounts? |
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Yes. Through Internet, you can receive order status
updates and trade confirmations. Combined statement will be
e-mailed to you within 24 hours of the trade day. You will also
receive a monthly statement showing the transaction summary
for the month via email. |
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SETTLEMENT |
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1. When should
I settle trades? |
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2. How
do I settle trades? |
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3. How do
I receive proceeds from sell orders? |
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4. How do
I deposit funds into my account? |
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5. How do I
withdraw money from my account? |
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6. How do
I deposit stocks into my account? |
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7. How do I withdraw
stocks from my account? |
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8. What will
happen if I fail to settle trades on settlement day? |
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1. When should I settle trades? |
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You should settle trades within 2 trading days
of your orders being executed. |
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2. How do I settle trades? |
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If your stocks are in our custody,
we will withdraw the stocks from your account for settlement.
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If your stocks are in custody of other brokerage
firms, you will need to deliver the stocks to us on the second
day after the transaction, i.e. T+2. |
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If you hold physical scrips, you should bring
them to us the next day after the transaction date, i.e. T+1. |
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3. How do I receive proceeds
from sell orders? |
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Proceeds from sell orders can be remitted to you by:
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(i) crediting to your designated bank account;
or |
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(ii) crediting to our segregated trust account.
Proceeds will remain in the account until you request a fund
withdrawal cheque. |
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Please note funds will not be remitted in cash or deposited
into any third party's account.
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4. How do I deposit funds
into my account? |
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You can deposit funds into our account by: |
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(i) crediting the right amount in Hong Kong Dollars
to any one of the following bank accounts: |
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BANKER
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ACCOUNT NO.
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Bank of China
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03672110218874
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Liu Chong Hing
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256-10-207723-5
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Remember to fax us the pay-in-slip for confirmation.
For prompt processing, please quote your Account Number; or
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(ii) delivering crossed cheques payable to "Yardley
Securities Limited" to our office at 20/F., V-Heun Building,
138 Queen's Road Central, Hong Kong. |
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Please be reminded that you will need to fund your account
before trading. Once we have received your funds in good,
you can start trading on the following working day.
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5. How do I withdraw money
from my account? |
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To withdraw funds from your account, you can make
your reqyest at 2810 8068 or if the request is received before
11:00 am on a business day, funds will be deposited into your
designated bank account on the same day. |
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6. How do I deposit stocks
into my account? |
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If your stocks are in the custody of other brokerage
firms or custodians, please deliver the stocks to us through
Settlement Instruction (SI). |
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Please note if you hold physical scrips, you should
consider whether deposit of physical scrips into Hong Kong Clearing
through us would result in any loss of rights, including but
not limited to loyalty bonus shares. Please consult appropriate
professional advice where necessary. You acknowledge that we
shall not be liable for any consequential loss resulting from
such deposit. If you understand such consequences, you can deliver
the scrips to our office at 20/F., V-Heun Building, 138 Queen's
Road Central, Hong Kong. |
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7. How do I withdraw stocks from my
account? |
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You can contact us at 2810 8068 to fax/mail/email
you or obtain in person at our office a copy of Stocks Withdrawal
Form, then complete and return to us. |
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8. What will happen if I
fail to settle trades on settlement day? |
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We will charge you interest at best lending rate
quoted by HSBC plus 8%. |
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TECHNICAL ISSUE |
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1. What is 2FA? |
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2. What is PDF
and how can I read/print documents in PDF format? |
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1. What is 2FA? |
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2FA means Two-factor Authentication. In order to strengthen the security measures for internet trading requested by SFC HK, with
effective from 22nd April 2018, customer will be required to use 2FA to conduct designated investment transaction
through internet for verfiying customers' identity. Please download 2FA User Guide for details. |
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2. What is PDF and how can I
read/print documents in PDF format? |
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PDF (Portable Document Format) is a standardized
format for transmitting documents over the Internet. In order
to read or print a PDF document you will need to install Adobe
Acrobat Reader which can be downloaded free
of charge from http://www.adobe.com. |
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